Terms and Conditions – Diagnostic Factory

Introduction

Diagnostic Factory is the author of the world wide web and other connected software and applications provided by Diagnostic Factory, collectively referred to as “Services”. Diagnostic Factory provides the Services in partnership with its agents, affiliates, associates, representatives, or other third parties (collectively referred to as “Partners”).

Nature and Applicability of Terms

Please read these terms and conditions (“Terms”) and the privacy policy available at Diagnostic Factory (“Privacy Policy”) carefully before accessing the Website or availing the Services provided by us. These Terms and the Privacy Policy together constitute a legal agreement (“Agreement”) between you and Diagnostic Factory.

The Agreement applies to all users of the Website and Services, including:

  • Patients, their representatives, attendants, relatives, friends, or affiliates.
  • General users of the Website.

By using the Website or the Services, you signify your agreement to these Terms and the Privacy Policy. This Agreement supersedes all previous oral and written terms and conditions. Diagnostic Factory reserves the right to modify or terminate any part of the Agreement at any time, and it is your responsibility to review the Agreement regularly.

If you do not agree with any part of the Agreement, please do not use the Website or avail of any Services.

Conditions of Use

You must be 18 years or older to register, use the Services, or access the Website. By registering, visiting, or using the Website or accepting this Agreement, you represent and warrant that you are 18 years or older and have the right, authority, and capacity to use the Website and the Services.

End-User Account and Data Privacy

Diagnostic Factory and its Partners may collect information relating to you, your devices, and your usage of the Website. This information is used to improve the quality of the Services, build new services, and for other business purposes. Please refer to our Privacy Policy for details on the type of information collected, the purpose of collection, usage, disclosure, and retention.

Diagnostic Factory is not responsible for the authenticity or correctness of the information provided by Users. If any information provided by a User is found to be untrue, inaccurate, or incomplete, Pristyn Care has the right to discontinue the Services to that User.

Booking Appointments, Diagnostic Tests, Ordering Medicines, and Interaction with Medical Service Providers

While Diagnostic Factory strives to ensure confirmed appointments with medical service providers, it does not guarantee confirmed appointments and is not liable for any appointment cancellations, postponements, or rescheduling by the medical service provider. Any interaction between you and other Users, including medical service providers, is strictly between you and them. Diagnostic Factory will not be liable for any medical outcomes or breaches of service by medical service providers.

Content Ownership and Copyright

All content on the Website, including text, graphics, logos, button icons, images, software, and the compilation thereof, is the property of Diagnostic Factory or its Partners and is protected by copyright and trademark laws. You are authorized to view and use the content for ordering, receiving, delivering, sharing, storing, and communicating only as per this Agreement. Any unauthorized use of the content is prohibited.

Reviews and Feedback

By using the Website, you agree that any feedback or reviews you submit will be subject to our Privacy Policy. You are solely responsible for the content you submit, and Diagnostic Factory acts only as an intermediary. Diagnostic Factory may contact you for feedback and may moderate or remove your reviews if required by applicable law.

Rights and Obligations Relating to Content

Users are not permitted to host, display, upload, modify, publish, transmit, update, or share any information that:

  • Belongs to another person without their consent.
  • Is harmful, harassing, defamatory, obscene, invasive of another’s privacy, or otherwise unlawful.
  • Infringes on any intellectual property rights.
  • Contains viruses or other harmful software.

Diagnostic Factory reserves the right to remove any non-compliant information and terminate the access rights of Users who violate these Terms.

Intellectual Property Rights

The contents of the Website are protected by intellectual property laws. Users shall not reproduce, transmit, or create derivative works of the content without express authorization from Diagnostic Factory or its Partners. Unauthorized use of the content is illegal and may lead to personal liability or criminal prosecution.

Disclaimer of Warranties

All information on the Website is provided “as is” without any warranties, express or implied. Pristyn Care and its Partners are not responsible for any inaccuracies or omissions on the Website. Pristyn Care does not guarantee uninterrupted or error-free use of the Website and disclaims all liability for any damages arising from the use of the Website.

Limitation of Liability

Diagnostic Factory is not liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from the use or inability to use the Services, unauthorized access to data, or any other matter related to the Services. The user is responsible for any damage to their computer systems or loss of data resulting from the use of the Website. Diagnostic Factory is not liable for any issues arising from the use of linked third-party websites.

Contact Information

For any questions or concerns about the Agreement, please contact us at diagnosticfactory@gmail.com.

Governing Law

This Agreement is governed by the laws of India, including but not limited to the Indian Contract Act, 1872, the Information Technology Act, 2000, and the associated rules and regulations.


Note: This summary of the Terms and Conditions is provided for informational purposes only. The full legal text should be consulted for complete details and legal binding.